As a leader in the textiles, apparel and luxury goods sector, your goal is to create the best possible customer experience. This means you need to provide customers with personalised recommendations and incentives, ensuring a fast and seamless shopping experience across both online and offline platforms. You want to diversify your delivery options, including expedited delivery, click-and-collect, and free shipping, and gain a deeper understanding of customer behaviour to increase engagement and satisfaction.
As a retailer, you want to automate complex operations to reduce your reliance on human input. The challenge is to create fast and uncomplicated procedures for the organisation. The key challenge remains the balance between product availability and minimal risk to stock, reducing stock-outs and wastage and quickly adapting pricing tactics to meet expected demand patterns.
Inconsistencies and errors caused by disparate systems reduce operational efficiency and stand in the way of a competitive advantage. Compatibility issues, data silos and integration complexities prevent smooth operations. They lead to delays, duplication and increased risk of data leakage. Lack of centralised management contributes to these problems, making it difficult to scale and adapt to changing business needs.
In a world where fashion is constantly changing, it's important to stay one step ahead of the competition. Understanding what tastes, preferences, and trends will be popular in the future can give you a significant competitive advantage. Offering products that match your customers' tastes and preferences can significantly increase your sales. You can also use AI to adjust your product offerings and marketing strategies to align with upcoming fashion trends.
The lack of personalised customer engagement strategies in the textiles, apparel, and luxury goods sectors prevents effective customer engagement. Understanding and catering to individual customer preferences requires strong data analytics capabilities to improve marketing efforts and customer satisfaction.
If you're not harnessing the power of artificial intelligence, you could be missing out on opportunities to personalise customer service and streamline operations. AI-driven demand forecasting, customer segmentation, and personalised recommendation systems empower businesses to anticipate market trends, tailor marketing campaigns, and optimise inventory management.
In the textiles, apparel, and luxury goods sector, captivating the attention of younger consumer demographics demands strategic utilisation of social media platforms and digital marketing channels. Engaging content creation, influencer partnerships, and immersive brand experiences resonate with tech-savvy and socially conscious millennials and Gen Z consumers.
Inefficient processes for image optimisation, customer behaviour analysis, and store layout management impede agility and accuracy, impacting overall performance. Leveraging computer vision technologies, machine learning algorithms, and data visualisation tools automates tedious tasks, enhances data processing speed, and improves decision-making capabilities. Image recognition software enables real-time analysis of product images, facilitating faster cataloguing, tagging, and merchandising.
Traditional demand forecasting methods are unable to meet the dynamic needs of the textile, apparel and luxury goods industries. Manual processes and limited data analysis capabilities lead to inaccurate forecasting, exacerbating inventory management challenges in the face of fluctuating market conditions and consumer preferences.
Maximise your future return on your software solution investment by developing the right IT strategy for driving results and accelerating your business growth before investment.
Gain a comprehensive development plan for a system to deliver actionable insights and enable data-driven decision-making. Our Business Intelligence consulting services empower your business to adapt and excel in today’s competitive market. We craft a strategic roadmap to build a system that consistently provides the crucial data you need to drive success.
Data Lake
Data Visualization
AI-Powered Assistant
ETL Pipeline
Machine Learning
Unlock your business’s future with our Digital Optimization and Transformation Consulting services. We guide you through every step of your digital transformation, from streamlining workflows to integrating cutting-edge technology that drives efficiency and growth. Whether it’s automating processes, enhancing customer experiences, or leveraging data for smarter decisions, we’ll help you transform your business.
Business Process Modelling
Process Automation
AI-based Process Automation
Single Business Interface
Finance Automation
And More…
Consolidate and automate all processes and tools for each role from a single interface, identify inefficiencies and areas for improvement, and create a more optimised and flexible workplace.
Data Lake
AI-Powered Assistant
Developing Tailored Workplace
Selecting and Customising Cloud Services
Educational Tools
Get a cloud solution that covers all your needs, enhances reliability, cuts costs, gets unlimited scalability, improves security and quick access from anywhere. Say goodbye to the need for a system administrator; we’ve got you covered.
Tailored Solution Design
Seamless Migration Strategy
Cost Optimisation Strategy
Support Strategy
Cloud Security Strategy
Create a seamless, personalised, and memorable journey for your customers.
In-Depth Customer Research
Customer Journey Mapping
Building Customer Personas
Creating Detailed Service Blueprints
Customer Surveys and Testing Concepts
Implement sustainable practices with services that reduce your carbon footprint and drive eco-friendly innovation.
Resource Management
Carbon Emission Reduction Planning
Sustainable Development Reporting
Get strategy and solution designed to enhance your business performance: boost your lead generation, increase conversion and drive revenue growth.
Customer Experience Strategy & Design
Supply Chain Improvement
AI-based Recommendation System
AI-Based Customer Behaviour Prediction System
Data Analysis
Transform your business processes into streamlined, automated workflows. Enhance your operational and cost effectiveness, and eliminate tedious, error-prone tasks.
Finance Automation
Customer Service Automation
Marketing Automation
IT Infrastructure Automation
Inventory Automation
And More…
Get a system audit, benchmark your system against industry best practices, and get developed a modernization solution for your business.
Customised Modernisation Strategy
Comprehensive System Audit
Seamless System Migration
CI/CD Processes Automation and Continuous Monitoring
Comprehensive System Refactoring
And More…
Unlock the full potential of your system with our Performance Optimisation Consulting services. Elevate your software’s efficiency and reliability through tailored strategies designed to meet your unique needs and goals.
Metrics Selection & Monitoring
Load Testing Strategy
Code Review & Audit
Monolithic System Decomposition
Database Optimization Strategy
Cloud Migration Strategy
Unlock innovation and drive success with our Research & Development services. Whether you’re refining an idea or exploring cutting-edge technologies, we provide the expertise to turn your concept into an actionable, high-impact solution.
Idea Implementation Plan
Prototyping
AI Innovation Planning
Blockchain Planning
Put your unique vision at the forefront. We work closely with you to tailor a detailed plan that aligns with your goals and drives your business forward.
Drawing Up a Concept
Benchmarking and Analyzing Comparable Solutions
Creating an Interactive Prototype or MVP
Analyzing User Behavior
Hypothesis Testing
Project Development Plan
Get expert guidance, strategic insights, and cutting-edge solution tailored to your unique needs. Elevate your company with a top-tier technology leader driving your success.
Technical Audit and Optimization Recommendations
Crafting Your Product Strategy Vision
Defining Roadmap
Establishing Architecture
Establishing Agile Development Processes and Teams
And More…
Our client, Dior, is a global fashion and luxury brand specialising in high-end products like clothing, leather goods, perfumes, cosmetics, watches, jewellery, and wines. Dior wanted to streamline extensive e-commerce operations, including order processing and checkout times, which we addressed by developing a customised CMS. We created a high-performing, scalable, and resilient digital platform. Our solution resulted in an increase in average order value, a reduction in checkout time, an increase in user throughput, and a reduction in monthly support system workload.
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The Computools team was very rapidely operational despite the complexity of the situation and the need for the team to adapt to our development methodologies. The Computools team could also work very remotely with very good inter-communication with the SBFinance team ensuring good efficiency despite off-shoring.
Computools are experts and act professionally, with lots of guidance on technical recommendations and with easy to understand explanations of what the technical choices mean and why one can be a better website than another. As a result, the development was completed on time and exceeded our expectations. The feedback from our customers was very positive and compared to our previous results we doubled our turnover.
Computools | 341 Raven Cir, Camden Wyoming, Delaware 19934, US
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Computools was selected through an RFP process. They were shortlisted and selected from between 5 other suppliers. Computools has worked thoroughly and timely to solve all security issues and launch as agreed. Their expertise is impressive.